Bluecare tracking conversion

Incident Report for DSM Solutions

Resolved

This incident has been resolved.

Posted Feb 25, 2020 - 06:54 UTC

Monitoring

The issue was resolved and waits google approval of new chrome extension version .

Posted Jan 14, 2020 - 12:05 UTC

Update

We found the issue and fixing it , as the change in google was major , the fix can take a few days .
The estimation for fix is up to 5 days .

Posted Jan 07, 2020 - 07:34 UTC

Identified

As of google changes , some customers that are using bluecare experience tracking conversion failure .The issue is under fix .

Posted Dec 31, 2019 - 08:48 UTC

This incident affected: DSM Auto Paste Chrome Extension.